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Customer Service
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For more information and inquiries regarding FRENCH 1946:
Call toll-free: 1-877-891-8899
Fax: 1-310-970-7505
E-mail: info@FRENCH1946.com
Address:
Hawthorne Leather Goods
3138 El Segundo Blvd.
Hawthorne, CA 90250, U.S.A
Business Days & Hours:
Monday-Friday, 9:00am-4:30pm(PST)
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Returns and Exchanges
Phone & Web Orders
If you are not happy with your purchase, please call us at 1-877-891-8899 or email us at
returns@FRENCH1946.com and we'll provide you a return authorization number.
Retail Stores
If you purchased a FRENCH 1946 product from a retail store, it must be returned or
exchanged directly to them
*Note: Personalized items cannot be returned.
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Shipping Information
All orders for products currently available will be shipped in two or three
business days
or contact customer service. All items will be shipped UPS/Ground.
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Pricing and Availability
FRENCH 1946 will put forth great effort to get your order to you as soon as
possible. In
stock items are generally shipped within two to three business days. If there
is a problem
with your order you will receive an email stating more details within one
business day.
Items shipped by UPS Ground may take longer, depending on your location.
Special and
custom orders may take longer to process. If you have any further questions or
concerns
please feel free to ask our Customer Service Representatives for shipping
details when
you place your order.
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Legal & Copyright Notice
All images appearing on this web site are the property of French Luggage and may not be
reproduced, stored in a retrieval system, or transmitted, in any form or by any means,
electronic, mechanical, recording or otherwise, without the prior written permission of
French Luggage.
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Privacy Policy
At French 1946, we are committed to protecting your privacy. We use the
information
we collect about youonlyto process orders and to provide a more
personalized shopping
experience. Below you will find some common questions asked about our privacy
policy.
How does FRENCH 1946 protect customer information?
When you place orders or access your account information, we offer the use of a
secure
server. The secure server software (SSL) encrypts all information you input
before it is
sent to us. Futhermore, all of the customer data we collect is protected
against
unauthorized access.
What about "cookies"?
"Cookies" are small pieces of information that are stored by your browser on
your hard
drive. Our site uses cookies to speed navigation, keep tracks of items, and
provide you
with custom-tailored content. We also use cookies to remember information you
gave us
so you do not have to reenter it each time you visit the site. By showing us
how and when
shoppers use the site, cookies also help us see which areas are popular and
which are not.
Many improvements and updates to the site are based on the data derived from
these
cookies, such as total number of visitors and pages viewed. Most browser are
initially
set to accept cookies.
Will FRENCH 1946 disclose information it collects to outside parties?
FRENCH 1946 does not sell, trade, or rentyour personal information to others
but we
may choose to do so in the future with trustworthy third party. Also, FRENCH
1946
may provide aggregate statistics about our customers, sales, traffic patterns,
and related
site information to reputable third-party vendors, but these statistics will
include no
personally indentifying information. FRENCH 1946 may release account
information
when we believe, in good faith, that such release is reasonably necessary to
(i) comply
with law, (ii) enforce or apply the terms of any of our user agreements or
(iii) protect the
rights, property or safety of FRENCH 1946, our users, or others.
How does FRENCH 1946 allow customers to update or change the information it
collects?
You may update or change information related to your FRENCH 1946 account by
sending an email to info@FRENCH1946.com
Your consent:
By using our website, you consent to the collection and use of this information
by
FRENCH 1946. If we decide to change our privacy policy, we will post those
changes on
this page so that you are always aware of what information we collect, how we
use it, and
under what circumstances we disclose it.
If you have any questions regarding our privacy policies, please contact us at
1-877-891-8899.
Thank You!
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